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⏰ Full time

Representative - Customer Service

Wesco
Location πŸ“ Panama, Panama
Posted πŸ“… June 05, 2026
Work Type ⏰ Full time

Position Overview

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

Responsibilities:

  • Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
  • Process payments for cash account customers.
  • Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
  • Back-up support to sales counter with walk in and telephone inquiries.
  • Qualifications:

  • High School Degree or Equivalent required
  • Associates’ Degree (/College Diploma (Canada) preferred
  • 2-4 years...
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    Job Details

    ⏰
    Employment Type
    Full time
    πŸ“Š
    Category
    Information and Record Clerks
    🏠
    Work Arrangement
    On-site
    πŸ“
    Location
    Panama, Panama