**What you'll do**:
**Job Summary**
Coordinate across functional disciplines in order to achieve the customer satisfaction.
Manage the performance against customer requirements in accordance with contract obligations, terms and conditions.
Ensure timely and effective communication, as much internal as external to fulfill contract obligations (quality, cost, and on-time delivery).
Develop and maintain relationships that can be growth opportunities as a sales force extension.
**Responsibilities**:
- Give support facilitating and coordinating customer service team (as required).
- Act as the primary contact to attend the inquiries for assigned customers and is the voice of the customer within the facility.
- Review contracts to ensure that the Associate Representative (i.e., order administration) is processing orders according to negotiated requirements, including importation and exportation.
- Entry standard engineering and international orders ...