3-month contract position with a local authority, Summary This is a 3-month contract position with a local authority, aimed at leading and managing a team of Direct Labour Organisation (DLO) operatives responsible for delivering responsive repairs within a social housing environment. The role is crucial in ensuring that repairs are completed to a high standard, on time, and in compliance with quality, health, and safety requirements. It also focuses on delivering excellent customer service and maintaining high levels of tenant satisfaction. Responsibilities Line manage a team of up to 7 trade staff, including skilled, multi-skilled, and unskilled workers. Support, develop, and performance manage staff to meet service standards and business objectives. Promote organisational values: High Performing, One Team, Make It Happen, and Excellent Customer Service. Oversee the delivery of responsive repairs and maintenance within occupied social housing properties. Conduct pre-, during-, and pos...