Repairs Advisor
Surrey Area | Hybrid Working Available

We are currently recruiting for a Repairs, Customer Service Officer to join a busy and customer focusedteam within a Surrey based local authority.

This is an excellent opportunity for an organised and proactive administrator with strong customer service skills to support the delivery of responsive housing repairs and maintenance services.

Key Responsibilities

* Providing direct support to residents via telephone and written correspondence

* Assessing and processing housing repairs on the database

* Updating and monitoring repairs and maintenance jobs

* Liaising closely with housing repairs teams, contractors, and specialist council departments

* Processing invoices and responding to contractor enquiries

* Providing regular updates to residents and helping prioritise repair requests

* Managing enquiries relating to rental garages, including repair...