Position Overview
Your newpany
You will be working for one of the largest registered providers of social housing in the North West of England.
As a leading provider, their purpose is to enable customers to be their best by providing homes that people love in places they are proud of throughout Greater Manchester, Cheshire, Merseyside and Lancashire. This role will be based in Liverpool.
Your new roleYou will be the link between customers and repairs operatives. You’ll manage repair requests, coordinate schedules, and ensure a smooth, responsive service from start to finish.
Full-time role 37 hours per weekMonday – FridayHybrid set up with 50% of your time at home and 50% in the office.
What you'll need to succeedKnowledge and experience of repairs processesExcellent customer service skills and experience of handling customer contactsStrong organisational skills and an ability to prioritise a busy and reactive w...