Bromsgrove and Redditch Councils, situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.

The role

You will proactively manage tenants’ rent accounts, taking prompt and appropriate action in line with the pre-action protocol and the Council’s rent collection policies and procedures. Your work will play a key role in preventing debt from escalating and helping to reduce the risk of homelessness.

Key Requirements

You will maximise income collection in line with performance targets, recovering rent arrears and supporting the enforcement of tenancy conditions, with a strong emphasis on early intervention, prevention and positive outcomes for tenants. You will support the Council in meeti...