We're recruiting an organised and proactive Rents Officer to join a busy Rental Income Team within a local authority. This is an excellent opportunity for someone with strong income management experience, excellent communication skills, and a passion for supporting tenancy sustainment while ensuring rental income is maximised.

You'll play a key role in managing a caseload of rent accounts for temporary accommodation and rent guarantee scheme properties, working closely with residents, internal teams, and external agencies to ensure payments are maintained and tenancies remain stable. This role combines income recovery with meaningful resident support, offering variety and challenge on a daily basis.

The Role
·Take responsibility for maximising rental income across temporary accommodation and rent guarantee scheme properties.
·Manage approximately 125 rent accounts, with caseloads increasing as additional properties are let.
·Make outbound call...