The Role

As a Renewals Manager, you’ll be responsible for delivering the vision and strategy for your branch or department, ensuring performance targets, service levels, and client outcomes are consistently exceeded. You’ll play a key role in shaping commercial success while building a motivated, engaged, and high‑performing team.

What You’ll Be Doing

Leading and developing a team to create a strong performance culture built on accountability, collaboration, and continuous improvement.

Owning day‑to‑day trading and operational performance, ensuring SLAs, income, and profitability targets are met or exceeded.

Providing high‑level professional insurance advice and ensuring clients are correctly and adequately insured.

Building strong relationships with insurers and internal stakeholders to drive service improvements and growth opportunities.

Producing and delivering an effective business plan aligned to wider divisional and group...