Enhance your technical skills with GE Vernova as a Remote Technical Support Engineer. You'll deliver expert support for power system solutions in utility and industrial environments.

We are looking for a dedicated Technical Support Specialist to work within the Grid Automation Technical Support team. In this role, you will provide Level 2 support, addressing technical inquiries related to protection and control systems. Collaborating with field service teams and engineering experts, your work will focus on troubleshooting, problem resolution, and contributing to product improvement.

Key Responsibilities: • Manage technical support cases via phone, email, and other channels • Diagnose technical challenges and collaborate with product teams for resolutions • Track and document case progress and outcomes • Identify customer training needs and promote self-development opportunities • Participate in product line meetings to drive issue resolution

Requirements: • B...