FunnelCake is seeking a Technical Analyst I to join their Technical Support Team remotely in Mexico. The role focuses on providing assistance to users navigating their SaaS solutions, troubleshooting technical issues, and collaborating with product and development teams to optimize user experience.

The ideal candidate will have a minimum of 2 years of technical experience, particularly with SaaS platforms, and be proficient in English at least at a CEFR B2 level. This position offers a market-leading compensation package and wellness programs.