Flexible Work, Better Balance
Are you an experienced Team Leader with a background in the BPO industry? Prime Sync Solutions is seeking a talented individual to join our remote team. If you have a passion for leadership, excellent communication skills, and a track record of success in leading teams to achieve performance targets, we want to hear from you!
Key Responsibilities:
Lead and manage a team of customer service representatives.
Monitor team performance and provide feedback and coaching.
Handle escalated customer inquiries and issues.
Collaborate with management to identify process improvement opportunities.
Requirements:
Minimum 3 years of experience as a Team Leader in a BPO or similar environment.
Candidates must be from the Philippines.
Strong leadership, communication, and problem-solving skills.
Ability to thrive in ...