M-KOPA is seeking a Senior CRM Manager to lead and scale CRM strategies across five African markets. This role involves designing multichannel lifecycle programmes to improve customer retention and revenue growth. The ideal candidate will have over 6 years of experience in CRM or lifecycle marketing, a strong background in MVNO or subscription services, and hands-on experience with platforms like CleverTap and Braze. The position is fully remote, allowing collaboration with diverse teams across multiple regions.
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