Position Overview
Magic is looking for a Customer Support Specialist to provide technical support for a leading property management SaaS platform. The role involves responding to customer inquiries through live chat, troubleshooting technical issues, and ensuring high-quality service. The ideal candidate has at least 1 year of experience in technical support, strong problem-solving skills, and native English proficiency. Flexibility to work weekends and graveyard shifts is required. Compensation starts at $5 per hour.
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