Responsibilities

• Reviewing first-case notifications, alarms, trips, and performance deviations.
• Performing remote diagnostics across BMS, EMS, SCADA, PCS/inverters, PPC, HVAC, fire systems, switchgear, and communications systems.
• Supporting safe remote resets, restarts, return-to-service checks, and incident response.
• Coordinating with field teams, OEMs, asset owners, contractors, and internal O&M teams.
• Preparing technical reports, incident records, alarm summaries, and maintenance support information.
• Supporting root cause analysis, warranty claims, availability reporting, and continuous improvement.
• Maintaining alarm response guides, escalation procedures, and troubleshooting workflows.

Requirements

• Technical qualification in electrical engineering, power systems, automation, renewables, or similar.
• Experience in BESS, renewables, power generation, substations, industrial m...