Key Responsibilities
Si sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud.
Handle customer inquiries via phone, email, and chat in Norwegian and English.
Assist customers with booking-related questions, technical support, and general inquiries.
Provide effective solutions by troubleshooting and understanding customer needs.
Maintain accurate records of customer interactions using CRM systems.
Collaborate with other departments to ensure efficient issue resolution.
Stay informed about company products, services, and policies to provide up-to-date information.
Requirements
Fluent Norwegian speaker with advanced English proficiency.
Excellent communication and interpersonal skills, both written and spoken.
Strong PC skills, including Office 365, CRM databases, and other internal platforms.
Problem-solving and solution-driven mentality.
A positive and motiv...