A leading managed service provider is seeking a Service Desk Specialist to provide technical expertise and ensure client satisfaction. The role requires 4+ years of IT experience, excellent problem-solving skills, and knowledge of Microsoft technologies. You will support clients remotely and on-site, effectively manage tickets, and ensure high service quality. Key responsibilities include onboarding clients, and interacting with vendors. This is a remote position requiring a full professional commitment. #J-18808-Ljbffr