This position is for First Shift: 8am - 4pm EST

**Your Impact**

The primary purpose of this position is to help maintain the physical security and safety of stores through remote monitoring, alert response, and partnering with the Remote Monitoring Supervisor to conduct reverse investigations and address opportunities when identified. The principal purpose of this position is to serve as the first point of contact for all incoming alerts and will be responsible for responding appropriately, as well as escalating when necessary. This individual will be required to complete thorough and timely incident reports to the appropriate store, field, and SSC teams, as well as communicate high-level incidents to appropriate persons when required. This role works closely with the Remote Monitoring Supervisor and Physical Security Manager to identify and proactively address needs and opportunities, as well as provide immediate support in response to incidents.

**What You ...