Empower AI is looking for a Journeyman Business Process Analyst based in Idaho. This position requires providing technical assistance for various computer hardware and software issues to clients via multiple communication methods. The ideal candidate should have a Bachelor's degree and at least 2-7 years of relevant experience. Familiarity with ITILv4 certifications, Google Suite, Microsoft Office, and strong communication skills are essential. The role allows for remote work with flexible scheduling. #J-18808-Ljbffr