A technology solutions provider is seeking a Help Desk Agent to deliver first-line technical support and customer service. The role involves diagnosing and resolving IT-related issues for internal and external users while maintaining comprehensive logs. Applicants should have a Bachelor's degree or equivalent experience and must hold Secret Clearance. This position offers a competitive salary, benefits, and opportunities for professional development, all within a supportive work environment. #J-18808-Ljbffr