Hourly, Inc. in Medellín, Colombia, is looking for a dedicated Customer Success Associate to enhance customer satisfaction for our insurance clients. You will provide exceptional support via various communication channels and ensure smooth onboarding and account management processes.

Ideal candidates have at least 1 year of customer service experience, strong communication skills, and knowledge of insurance software. This is a fully remote, full-time position offering benefits such as a prepaid healthcare plan and bonuses for referrals.