Shift: 9:30 AM – 6 PM ET or local time zone equivalent, Monday through Friday, weekends as needed

60-Day Training Period: 9 AM – 5:30 PM ET or local time zone equivalent, Monday through Friday

The Customer Solutions Specialist position is an action-oriented role where critical thinking is required to assist customers by utilizing multiple software tools to navigate customer accounts, research questions, solve problems, and communicate effective solutions.

Culture is important to us; we stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country every day.