Job Description Client Success Manager

Full-Time Position

Pay: $16.00 – $18.00 per hour

Impact Directors LLC is seeking a Client Success Manager to oversee client communication workflows, account coordination activities, and operational support functions related to the company’s conference, consulting, branding, and digital service operations.

The Client Success Manager will coordinate with clients, delegates, vendors, internal departments, and online business platforms regarding ongoing projects, conference participation, service updates, scheduling, operational follow-ups, and client engagement activities. The role requires strong organizational abilities, professionalism, and the ability to manage multiple client accounts and operational processes simultaneously.

Reporting Structure

Client Relationship Management

Manage ongoing communication with clients, delegates, business partners, and service inquiries

Maintain org...