Location: South Africa (100% Remote) Employment Type: Full-time (exclusive commitment) Compensation: $1,500-$1,600 (commensurate with experience, scope & location) About the Job We are seeking a detail‑oriented, empathetic, and customer‑focused Customer Success Associate to support small and medium‑size US businesses through high‑quality bookkeeping and proactive client care. This role blends technical bookkeeping expertise with strong customer communication. You will manage a portfolio of clients, maintain accurate financial records using cash‑based accounting, and serve as a trusted point of contact for business owners. You’ll grow your range quickly by supporting a portfolio of 60–80+ small business clients across industries and tools , with structured playbooks and close coaching to help you succeed. This is a full‑time role (40 hours per week, Monday–Friday) aligned with North American business hours, with flexibility between PST and EST schedules. About the Role You will own end‑...