A technology company in Atlanta is seeking a Technical Support Specialist to assist API customers and provide high-quality technical support. The ideal candidate will possess a Bachelor's degree and 3 years of experience in technical support roles, particularly in SaaS environments. Responsibilities include diagnosing customer issues, handling inquiries efficiently, and maintaining documentation. This role offers competitive compensation, equity options, and a supportive remote-first work culture. J-18808-Ljbffr