The Remittance Officer at J-dee Remittance Services delivers exceptional client service by accurately processing remittances, ensuring regulatory compliance, and supporting client needs through effective communication and administrative assistance.

• Present a professional company image as the first point of contact to clients and potential clients
• Onboard new clients by verifying identity and documentation according to the company’s KYC policies
• Process remittance transactions accurately and timely using computerized systems while ensuring compliance with local and international regulations
• Promote the company’s remittance services to meet client personal or business needs
• Respond promptly and clearly to client and potential client queries via chat, calls, and email to resolve issues and provide information
• Perform cashiering duties with precision, handling transactions and fu...