Position Overview
A leading global technology company in Kuala Lumpur is looking for an experienced ITSM Tool Team Lead. Responsibilities include managing ITSM tool services, ensuring system stability, and leading a team for optimal performance. Ideal candidates should hold a Bachelor's Degree in Computer Science or related fields, with over 5 years of experience in IT, specifically in BMC Remedy/Helix ITSM. The role demands strong communication and leadership skills, and may require travel.
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