The Head of Remedial Management owns the full lifecycle of at-risk accounts — from early warning identification through workout, restructuring, settlement, and where necessary, legal recovery. This is not a reactive collections role. You will proactively design and execute resolution strategies for SME borrowers, working closely with the investment and legal teams, external counsel, and where relevant, the courts. You report directly to the President/COO and have authority to recommend write-offs, settlements, and legal action to the credit committee.

CORE MANDATE

WHAT YOU ARE ACCOUNTABLE FOR

• PAR30 and NPL containment across the ARQ portfolio
• Proactive early warning system — flagging deterioration before default
• Workout and restructuring strategies per account — negotiated, not templated
• Legal recovery coordination: BP22, estafa, civil suits, and asset execution
• Recovery rate targets reported quarte...