**Position Summary:**

The role will manage a variety of responsibilities, including assigned tasks, communication between teams and departments, and supporting business leaders with reporting and metrics. They will assist with processing refunds, ensuring quick turnaround times, which will improve customer satisfaction. They will be responsible for viewing and updating various salesforce records including post sale cases, improving communication and visibility to the team. They will provide a direct impact on customer experience and improved cycle times throughout the sales process through not only their own work but by alleviating tasks from others throughout the department, allowing them to focus on customer experience and interactions. The administrators may also be responsible for customer calls, emails, and overall communication when associates are out of office or work volume.



**Responsibilities: **

• Assist customers with scheduling the pick ...