Position Overview
VCA Coast Animal Hospital is seeking an experienced Relief Customer Service representative with previous animal hospital experience to join our team.
The successful candidate will be a believer in the possibilities of high quality customer service and patient care.
In this position you will be supporting our Doctors and Clients by creating a positive, low-stress atmosphere for our clients and patients.
We also value honest and direct communication between team members, management and clients. We are community centered, we honor the client/patient relationship and we respect people and pets. We are looking for smiling faces with compassionate, exceptional and superior client service skills and with Can Do attitudes.
**ESSENTIAL FUNCTIONS:**
β’ Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
β’ Scheduling and confirming appointments
β’ Placing outbound calls fo...