At St. Luke’s, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a supportive community of colleagues, St. Luke’s is truly a great place to work.
The Release of Information (ROI) Specialist is a part of our Phones Team responsible for answering multi-line phones and handling continuation of care, coroner, and DME related requests, while ensuring the integrity and accuracy of the patients' health record and complying with HIPAA and state regulations. This position will serve as a point of contact for peers by resolving questions or issues that arise while processing requests.
What You Can Expect:
* Answers multi-line phones for the HIM Department and forwards callers, as needed.
* Logs all req...