Relationship Manager - Fulfilled by Shopee (Open to Fresh Graduates!)

Shopee

Posted Mar 2

Full-time

Negotiable

Advanced (5-10 yrs)

About the Team

The FBS Relationship Manager is responsible for onboarding existing sellers onto the Fulfilled by Shopee (FBS) program, managing relationships, resolving inquiries, and ensuring seamless seller support. The role involves analyzing seller performance, developing strategies, and collaborating with internal teams to optimize fulfillment operations.

Job Description

• Seller Onboarding & Management: Engage, educate, and support sellers in adopting FBS
• Issue Resolution: Address seller concerns and elevate issues to relevant teams
• Business Planning & Analysis: Monitor seller performance, optimize operations, and drive order growth
• Cross-functional Collaboration: Work with internal teams to improve fulfillment efficiency