Flexible Work, Better Balance
Role Overview
The Relationship Manager is responsible for building and maintaining strong relationships with clients in the Insurance Industry. The Relationship Manager will work closely with the Product Managers to understand the data and details around lead volumes, lead costs, conversions and profitability as well as insights into why certain campaigns and channels are performing more effectively, while others are not. This insight needs to be taken and shared with the client in meaningful ways, so that campaigns can be optimised from the client perspective. This role will also need to spend time with the call centre to get a sense of how leads are performing, what the blockers are and share insights to improve conversions.
Key Responsibilities
This role is required to: