Regular Full-Time
Clerical

Salary Range: $17.00 To $26.50 Hourly




Provides exceptional customer service to new and established financial institution clients, including cross-selling of products and services and cash receipt and payment services.

+ Accurately processes routine and complex transactions for branch customers, including deposits, withdrawals, and loan payment processing while balancing a cash drawer and safeguarding against fraud.

+ Assists with the maintenance and servicing of bank equipment such as ATMs, and Night Drops.

+ Researches customer inquiries, orders checks/debit cards, returns phone calls, and other customer originated service needs with the intent of enhancing customer retention and uncovering additional sales opportunities.

+ Confidently uses needs based assessment tools (Client Relationship Worksheet) in a conversational manner to analyze and uncover customer needs. Recommen...