Position Overview
Description We are looking for a service-driven Member Services Representative to support members with everyday financial needs while creating a welcoming and detail-oriented experience in Tallahassee, Florida. This Long-term Contract position is ideal for someone who enjoys building trust, explaining financial solutions clearly, and contributing to smooth branch operations in a fast-moving financial services environment. The person in this role will combine member support, transaction processing, and product education to help strengthen relationships and promote financial well-being.
Responsibilities:
• Build strong connections with members by learning about their financial priorities and guiding them toward suitable banking products and services.
• Explain account options, digital banking tools, and self-service resources so members can make informed decisions and manage finances more effectively.
• Handle routine and complex transactions such as deposits, withdrawa...