Your newpanyJoin a well-established and customer-focused organisation operating within a regulated environment. The business ismitted to delivering excellent customer oues and maintaining the highest standards of regulatorypliance. Due to continued growth, an opportunity has arisen for a Regulatory Administration Executive to support a busy Regulations team.
Your new roleAs a Regulatory Advisor, you will play a key role in supporting the day-to-day operations of the Regulations team. You will be responsible for managing and triaging high volumes of emails across multiple mailboxes, logging DSARs (Data Subject Access Requests),plaints, and claims within regulatory timescales, and ensuring service level agreements are consistently met.
Key responsibilities include:

Logging DSARs,plaints, and claims within 24 hours of receipt.

Issuing acknowledgement letters to customers and Claims Managementpanies (CMCs) within regulatory deadlines.

Managing multi...