Position Function: Responsible for the complete and accurate collection of patient demographic information. Serves as the initial contact for patient billing. Answers hospital switchboard and routes calls as requested. Plays an integral role in disaster procedures.

Unit Based Essential Functions and Responsibilities

Job Class Specifics
1. Conducts patient interview to obtain accurate demographic, insurance information for inpatient, surgical, emergency room and outpatient services.
2. Patient estimates are provided for outpatient and surgical services along with providing an explanation of benefits to the patient and/or guarantor.
3. Collections are made on out-of-pocket expenses provided from the patient estimate along with ED copays.
4. Reconciling the daily banking deposits at the end of day.
5. Prepare deposit for pick up next business day.
6. Assist patients making a payment via the welcome devices and/or personal device.<...