Assist in ensuring patients receive and understand the relevant information and forms needed when they need to have an in-rooms procedure, an operation and to be hospitalised.
Welcome patients arriving in a friendly and professional manner, communicate time delays to manage client expectations.
Assist with contacting other doctors to obtain notes and referral letters, if needed for a patient procedure.
Fulfil all nursing duties pre, during and post in-room procedures.
Ensure all clinical notes are captured on the patient files post in-room procedure.
Attend to all medical related calls from patients regarding pre-procedure or surgery and post procedure or surgery.
Assist with preparing all the procedure packs for following day’s in-room procedure.