Position Overview
**Job Description:**
Responsible for directing the operation of a Walgreens Local Specialty Pharmacy, and accountable for improving unit sales, profits, and image through the overall development and protection of store assets, the selection, training, and development of personnel, and proper service to patients. Responsible for building relationships, overseeing the clinical management of patients, and growing the business at the site. Performs all duties of the Pharmacy Manager in their absence.
+ Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
+ Responds to patient inquiries and complaints in a timely manner and answers questions...