Position Overview
Job Description We are looking for an autonomous and highly organised individual who can manage a regional remit across the North West. This role plays a key part in aligning day-to-day operations with the client vision and ISS standards, while offering potential opportunities for progression within ISS and its wider network. Key Responsibilities Lead, motivate, and support workplace teams across multiple sites to deliver high service standards. Oversee the delivery of workplace services, including reception, cleaning, maintenance, catering, and events, in line with SLAs and KPIs. Conduct regular site visits to monitor service quality, address issues, and engage with on-site teams. Act as the primary point of contact for client stakeholders, maintaining strong and effective working relationships. Manage operational escalations and implement effective, timely solutions. Partner with clients to understand evolving needs and adapt workplace services accordingly. Champion health, safety, a...