Role Overview

The Client Relationship Specialist is responsible for delivering highly personalized mentoring and one-on-one counselling to help students make confident academic and career decisions. This role plays a crucial part in supporting enrolment goals by providing structured guidance and building strong mentor–student relationships throughout the admission journey.

Key Responsibilities

• Conduct detailed one-on-one counselling sessions to understand each student’s goals, strengths, and preferences.
• Provide personalized mentoring plans tailored to individual academic and career aspirations.
• Guide students step-by-step through the counselling and admission process.
• Recommend best-fit colleges, courses, and career pathways based on each student’s profile and objectives.
• Build strong mentor–student relationships to ensure trust, clarity, and long-term engagement.
• Track s...