The role: Regional Operations Manager (ROM)

The purpose of our Regional Operations Manager is to own and manage several clusters, ensuring they are providing a clean, safe, and effective working environment for our customers, visitors, and colleagues - enabling them to be brilliant.

You will provide daily leadership, management, and development of the agreed CBRE contract with BT ensuring financial and operational commitments are met and exceeded across your region. This role reports into a Business Unit Leader, and directly manages a team of Area Operations Managers.

Key responsibilities are as follows:

Provide leadership to ensure that contractual commitments are met and exceeded
Ensure that opportunities for the strategic development of the contract are leveraged, to deliver increased turnover and profitability, ensure additional services and projects are added
Ensure business policies and processes are effectively communicated and implemented