Oversee and manage Delivery Service Providers (DSPs) and sorting center operations to ensure compliance with company standards and performance metrics.
Implement and enforce OSHA safety standards, including regular safety drills and compliance audits.
Maintain accurate records of warehouse operations and generate periodic reports on operational performance and compliance.
Develop, implement, and continuously monitor quality control and quality assurance processes.
Analyze operational performance data to drive continuous improvement and optimization across all processes.
Coordinate cross-border logistics between China and international markets to ensure timely and efficient delivery.
Manage budgets, control costs, and monitor key performance indicators (KPIs) for warehouse and delivery operations.
Lead daily operational meetings and conduct team performance evaluations.