Job Title: Regional Director, Client Experience, APAC

Account Leadership & Client Management

• Own and lead the largest global accounts across APAC, acting as the primary client contact and senior liaison with internal teams

• Drive strategic client conversations, ensuring exceptional service delivery and building strong, long-term relationships

• Develop and maintain strong client relationships

Strategic Growth & Commercial

• Translate client business challenges into clear growth opportunities, mobilising local APAC teams to deliver effective, insight-led solutions

• Identify and deliver cross-sell and upsell opportunities within region, connecting with other regions to fast-track the opportunities

• Lead SOW development, renewals, and commercial negotiations with clients

• Lead or co-lead pitches, securing new business and negotiating commercial terms...