Duties and Responsibilities

Debt Collection

• Responsibility for the legal book


• Collection on Prosecuted employers


• Capturing and follow up on settlement agreements


• Capturing the status of every employer once the employer has appeared before the DRC and make follow up


• Follow up and capturing of board decisions


• Follow up of deletion reports with inspectorate


• Follow up on write offs with SSC returns


• Negotiate with delinquent employers to maximize debt recovery


• Follow-up daily on progress of the PTP's and the respective statuses to optimize debt recovery


• Use effective communication and negotiation to ensure successful commitments to pay


• Liaison with all debtors via all communication mediums - must be willing to phone employers


• To receive and resolve queries received from Attorneys & external collection agents;