Job Description

The Regional Director (KAPD) role owns the development of their region in terms of customer, service delivery, business performance, safety, people engagement and continued sustainable growth. They do this within the framework of the Reimagining Healthcare Strategy (RHS) which supports the NHS 10 year plan.

Key Responsibilities

•Lead your portfolio of Key Account Managers/Key Account Directors or Key Account Portfolio Managers into taking full leadership of all accountabilities towards the customer including leadership of people and financial resources to maintain budgetary control and profitability (P/L).
• Control your portfolio’s strategic customer focus by ensuring that customer information is structured in a proper and easy assessable way in the CRM system and/or other ISS business tools and visible at portfolio level
• Lead, mandate and control the use the ISS Account Development Process and Plan within your re...