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Regional Director (KAPD)

ISS
Location 📍 Stafford, United Kingdom
Posted 📅 June 15, 2026
Work Type ⏰ Permanent

Position Overview

Job Description

The Regional Director (KAPD) is responsible for leading the development and performance of the region across customer relationships, service delivery, business performance, safety, people engagement, and sustainable growth.

Working within the framework of the Reimagining Healthcare Strategy (RHS), the role supports the NHS 10-Year Plan by ensuring high-quality, customer-focused service delivery and strategic account development.

Key Responsibilities

  • Lead a portfolio of Key Account Managers, Key Account Directors, and/or Key Account Portfolio Managers, ensuring full ownership of customer accountabilities, including leadership of people, operational delivery, and financial performance (P&L).
  • Maintain strategic customer focus by ensuring customer information is accurately structured, accessible, and maintained within CRM systems and other ISS business tools, with visibility across the portfolio.
  • Lea...
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    Job Details

    Employment Type
    Permanent
    📊
    Category
    Top Executives
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Stafford, United Kingdom