Position Overview
An established leader in the industry is seeking a seasoned professional to lead their Western Cape consulting division and oversee operational functions at their Cape Town branch. This is a strategic and hands-on role that combines high-level client consulting, team leadership, and operational oversight. You’ll be responsible for delivering service excellence to clients, retaining and growing accounts, and managing a multidisciplinary team across Consulting, Actuarial, Claims Administration, and general support services.
Key Responsibilities:
Client Consulting & Business Development: Maintain strong client relationships across all levels, including Boards, Unions, and Trustees. Oversee strategic consulting services to ensure client retention and satisfaction. Drive new business development initiatives and maximise revenue growth within existing accounts. Handle high-level client negotiations, proposals, and stakeholder engagement. Develop and implement client-specific annual p...