Description

Responsibilities

Work closely with division different organizations including engineering, sales and marketing within K-T and with customer engineers outside K-T and provide high level applications support of complex Overlay measurement systems.

Customer support:

Manage in-house customer demonstrations and head-to-head (H2H) activities at customer sites. Conduct new tool demonstrations to showcase tool performance and develop use cases to help drive tool sales.

Design experiments to characterize tool/subcomponent performance, demonstrate product value in alpha testing, beta testing and pilot tool support in the ramp phase, thereby enabling product penetration/adoption at customer facilities at customers site.

Develop recipes to model complex optical applications and optimize tool performance;

Provide escalation support to onsite field service engineer; leading and coordinating remot...