Cognizant is seeking a Senior Manager to oversee deskside support operations in Taguig, Philippines. The ideal candidate will have over 9 years of experience in IT Service Management, leading teams while ensuring high standards of service delivery. Responsibilities include managing escalations, developing strategies for service enhancement, and resource planning. Candidates must hold a degree in Computer Science or a related field. Office presence is required, and candidates are encouraged from Cebu as well.
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