Position Overview
A Regional Collection Team Leader is typically responsible for managing a collections team across a specific geographic region to ensure timely recovery of payments, reduction of overdue accounts, and achievement of collection targets.
Key Responsibilities:
- Lead, supervise, and motivate regional collections personnel to achieve collection and recovery targets
- Monitor delinquent accounts and implement effective collection strategies
- Ensure timely resolution of past-due accounts while maintaining positive customer relationships
- Analyze collection performance metrics and prepare regular management reports
- Conduct field visits and account reviews when necessary
- Ensure compliance with banking regulations, internal policies, and legal requirements
- Handle escalated or high-risk collection cases
- Coordinate with branch operations, credit, legal, and risk...